Support when you need it most.

Our team offers confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse. Our services include compassionate one-on-one and group counselling, emergency accommodation and transportation, safety planning, child and youth programming, violence prevention programs and education, second-stage housing, transitional housing and support, and legal advice and support. Remember, you don't need to stay at our shelter to access any of our free, confidential services. Our goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in our community.

Need to speak with someone safe?

Call or text our 24/7 Support Line: 905.684.8331*

*Given the limitations of technology, please call if you do not receive a response to your text message.

Other Resources:

Centre de santé cummunautaire: 24/7 Service en francais: 1.877.336.2433

Gillian's Place works collaboratively with Centre De Sante Communautaire Hamiton/Niagara and Fem'aide to better meet the needs of French speaking clients accessing GBV agencies and to adhere to the clients' right to have services provided in French. This collaboration ensures the client has a full range of services including safety planning, transitional support, medical, mental health, addiction and counselling supports.

Talk4Healing: Culturally appropriate counselling services to Indigenous Women for Indigenous Women. Call/Text: 1.855.554.4325 (HEAL)


Have questions?

Chat with our experienced support team through our secure chat portal.

Safe Shelter & Housing

We provide safe, emergency shelter and offer transitional housing options for women, Two-spirit, gender queer, trans and non-binary indivduals.

Counselling & Support

Our team of experienced and compassionate counsellors are available to provide information and assistance to those experiencing violence and abuse, and their loved ones, both on-site support and through our secure 24 hour support call/text line.

Children & Youth

We provide support for children and youth in the form of recreational activities, family violence education and activities designed to help explore feelings and build self-esteem.

Second-Stage Housing

We offer supportive, temporary housing in our community to help bridge the transition from an unstable living situation to a safe home.

Teenage Dating Abuse

Are you in an unhealthy relationship? If you are concerned about the dynamics of your relationship, please visit our Resource Centre for information specific to Teen Dating & Abuse.

Additional Resources

Plan ahead for your safety and the safety of your loved ones. If you are in an unhealthy relationship, or experiencing violence and abuse, please visit our Resource Centre.

Service Experience Survey

Click the button below to participate in the Ministry of Children, Community and Social Services survey about YOUR experience with our services. 

This survey is intended for survivors and people at risk of violence and/or gender-based violence.

*Please note: In order to associate your feedback with Gillian's Place, please use code WPT123

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