Get in Touch

If this is an emergency, please dial 911

Call or text our 24/7 support line to speak with a compassionate counsellor: 905.684.8331*

*Given the limitations of technology, please call if you do not receive a response to your text message.

Business Line: 905.684.4000

Fax: 1.866.617.7604

Mailing Address: P.O. Box 1387, St. Catharines, ON  L2R 7J8


Other Resources:

Centre de santé cummunautaire: 24/7 Service en francais:

*Gillian's Place works collaboratively with Centre De Sante Communautaire Hamiton/Niagara and Fem'aide to better meet the needs of French speaking clients accessing GBV agencies and to adhere to the clients' right to have services provided in French. This collaboration ensures the client has a full range of services including safety planning, transitional support, medical, mental health, addiction and counselling supports. 

Talk4Healing: Culturally appropriate counselling services to Indigenous Women for Indigenous Women. Call/Text: 1.855.554.4325 (HEAL)



Have questions?

Chat with our experienced support team today.

Need Resources?

Request Gillian's Place brochures for your business/organization:

Contact Us

For those in need of support, or friends and family
seeking advice on how to help a loved one, call or text our
24/7 Support Line  905.684.8331.

For all other inquires, please fill out the contact form below.


Have a concern?

Every person who receives services of any kind from Gillian’s Place has the right to be heard and treated with respect. It is important to us that our shelter and services are accessible to all women and non-binary individuals. If you have any concerns about how you are treated, about the accessibility of our building, or the services at Gillian’s Place, we encourage you to speak with the staff person or volunteer involved. If you do not feel this satisfactorily resolves your concern, please see our complaints procedure here.

Land Acknowledgement

The land on which we live and work is the traditional territory of the Anishinaabe and Haudenosaunee peoples. We recognize and deeply appreciate their historic connection to this place. We also recognize the contributions of Métis, Inuit, and other Indigenous peoples, both in shaping and strengthening this region in particular, and our province and country as a whole. It is all of our collective responsibility to decolonize ourselves and our institutions as well as care for the land for future generations. Learn more here National Inquiry into Missing and Murdered Indigenous Women and Girls and Truth and Reconciliation Commission of Canada: Calls to Action.

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